What sort of boat will it be?
We currently operate four difference craft – Boat Details
Where do I embark?
See Find Us
What route do the trips take?
Public trip routes are detailed in the individual cruise description pages. Private hire routes can be determined based on your requirements.
Do I need a ticket for my child / infant?
Infants under 12 months are carried without charge and do not need a ticket. Reduced pricing is available for children under 12 years.
Can we bring our own food and wine?
Food. You may only bring your own food aboard if you have privately hired a vessel. You may not bring your own food aboard any of our public cruises (other than food for children). Food can be ordered in advance for most of our cruises at the time of booking. You can also order food on arrival from The Folly restaurant to be served on the boat – if you wish to do this you must select your food and place your order with them at least 15 minutes before departure.
Drink. All our vessels are licensed premises and customers are not permitted to bring their own alcoholic drinks aboard. On our smaller vessels drinks can be purchased at the departure point to take on your cruise. Serafina II has a bar service aboard.
Will the cruise go ahead in bad weather?
Cruises will go ahead in all weather conditions, other than during extreme weather events (storm, flood, etc). Should your public cruise be cancelled we will contact you giving as much notice as possible. All our public cruise and private hire boats can be fully enclosed in the event of bad weather. Serafina II is also centrally heated.
Can the boats accommodate wheelchairs?
Unfortunately our vessels do not offer level access for wheelchairs. We will offer all possible assistance to help passengers with limited mobility to board the vessels. Should you wish to discuss access options before your cruise please don’t hesitate to contact us. We recommend a site visit to view boarding arrangements if you have particular concerns.
Can I bring my pet aboard the vessel?
Pets are not permitted aboard any of our public cruises. If you have privately hired a boat you may bring well behaved dogs aboard.
Can you cater for special dietary requirements and allergies?
For information regarding special dietary requirements and allergies please see our Diets and Allergies page.
Are there toilet facilities on board?
There are no toilets on the boats, but passengers are free to use the facilities at The Folly restaurant before departure. On longer cruises there is usually a stop at a location with facilities, if you have any special needs for an extra stop please contact us and we can arrange this discreetly.